Privacy policy

Who we are

ClickSendIT is a trading name of Click Send It Ltd, registered in England and Wales, company number 17374637. Registered office: 98 Genas Close, Ilford, IG6 2PL, United Kingdom. Click Send It Ltd is the controller of the personal data described here. You can contact us about privacy through our contact form or by post to our registered office.

What we collect

When you use our contact form we receive the details you enter:

• your name, and your company if you give it
• your phone number, and your email address if you give it
• the service you are interested in and your message

Why we use it

We use your details only to reply to your enquiry and, if you ask us to, to prepare a proposal or quote. Our lawful basis is our legitimate interest in responding to people who contact us, or taking steps at your request before entering into a contract. We do not use your details for marketing, and we never sell them.

Who handles it for us

The contact form is handled by a third-party form service, which receives your submission, stores it securely and forwards it to our email inbox. It acts as our data processor and may only use your details on our instructions. Our email provider also stores the messages we receive. Where a provider stores data outside the UK, we rely on the safeguards UK data protection law requires.

How long we keep it

We keep enquiries for up to 24 months after our last contact with you, then delete them, unless we need them longer because you became a client.

Your rights

Under UK GDPR you can ask us to:

• give you a copy of the personal data we hold about you
• correct anything that is wrong or incomplete
• delete your data, or restrict how we use it
• stop using your data, where we rely on legitimate interests
• send your data to you or another organisation in a portable format

To make a request, use our contact form or write to us at our registered office. We will reply within one month.

Complaints

If you are unhappy with how we have handled your data, please tell us first so we can put it right. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint or by phone on 0303 123 1113.

Cookies and third parties

This website does not set any cookies of its own and does not use analytics or tracking. Our fonts and icons are loaded from Google Fonts, so your browser sends your IP address to Google when a page loads. Links to Google Maps open that service, which has its own privacy policy.

Changes to this policy

We will update this page if the way we use personal data changes. Last updated: 30 October 2026.